1. 14-Day Free Evaluation Period
We offer a 14-day free trial on CPOS Pro and CPOS Mini. No credit card is required to begin. We strongly encourage restaurants to test menu creation, KOT printing, and table layouts during this period to verify suitability before purchasing a paid subscription.
2. Monthly Subscription Cancellations
You may cancel a monthly subscription at any time. When cancelled:
- Access remains active through the remainder of the currently paid billing cycle.
- No further recurring charges will be initiated against your payment method.
- Partial month refunds or pro-rated credits are not issued for unused days in a monthly cycle.
3. Annual Subscriptions
If you purchase an annual subscription and encounter critical technical defects that our engineering team cannot resolve within 14 calendar days of your initial payment, you may request a pro-rated refund for the unexpired months by contacting support@cpos.pro.
4. Processing of Refunds
Approved refunds will be processed to the original payment source (UPI, NetBanking, or Credit/Debit card) within 5–7 business days, subject to standard bank settlement timelines.